Terms of service

Effective Date: August 18, 2025

Welcome to MRPUZZLEMAN. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read carefully before placing an order.

1. Use of Our Website

  • You must be at least 18 years old or have parental/guardian consent to place an order.

  • You agree to use our website only for lawful purposes.

  • You are responsible for maintaining the confidentiality of your account and password.

2. Custom Puzzle Orders

  • All puzzles are custom-made using the image(s) you provide.

  • By uploading an image, you confirm that you own the rights to that image or have permission to use it.

  • MRPUZZLEMAN is not responsible for copyright infringement claims caused by customer-submitted images.

3. Shipping & Delivery

  • Orders are typically processed and shipped within the timeframe stated on the product page.

  • Delivery times may vary based on location, shipping carrier, and unforeseen delays.

  • MRPUZZLEMAN is not liable for delays caused by carriers or circumstances beyond our control.

4. Returns & Refunds

Please refer to our Refund & Return Policy for full details.

  • Custom orders cannot be returned unless defective, damaged, or incorrect.

  • Refunds and replacements will be handled according to our published policy.

5. Privacy & Use of Images

Please see our Privacy Policy for full details.

  • We respect your privacy and safeguard uploaded images.

  • By granting permission, you allow MRPUZZLEMAN to use your photos (including children’s photos, with parental consent) for marketing and promotional purposes.

  • Without permission, your images will only be used to fulfill your puzzle order.

6. Intellectual Property

  • All content on this site (logos, designs, text, graphics, packaging, branding) is the property of MRPUZZLEMAN.

  • You may not reproduce, copy, or distribute our content without written consent.

7. Limitation of Liability

  • MRPUZZLEMAN is not responsible for damages resulting from misuse of puzzles, delays in shipping, or unauthorized use of images provided by customers.

  • Our maximum liability is limited to the amount paid for your order.

8. Governing Law

These Terms are governed by and construed under the laws of the State of Tennessee, United States. Any disputes shall be handled in local state or federal courts.

9. Changes to Terms

MRPUZZLEMAN reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a new effective date.

10. Contact Information

For questions about these Terms, please contact us:
📧 Bobby@MrPuzzleman.com
📞 (980) 279-2289